Return policy

Items bought from Poison Clothing can be returned within 14 days of receipt of shipment in most cases. During this period, you can try the product and examine it just like you would when you buy something in a physical store. The product must be in the same condition that you receive it and undamaged in any way. You are allowed to take the product out of its packaging, unless the packaging is sealed.

If you decide to return the items please send us an email to: info@poisonclothing.com. Please note that you must send the items back within 14 days of informing us.

Processing your return

After we receive your return shipment, we will inspect the returned items and start processing your refund. The money will be refunded to the original payment method you’ve used during the purchase. The refund will be paid within 14 days. You will have to cover the return shipping costs yourself.

Non returnable items

*The following types of items cannot be returned:
Products that have been custom made according to specifications provided by the buyer. such as: Custom made garments that have been made at the customers request (I.e. different print placements or custom shirts)
Products that cannot be returned after opening them for hygienic reasons. such as:
Underwear, swimwear

Please return items to:

Poison Clothing
Unit 5 & 6,
Modern Moulds,
2 Commerce Way,
Lancing
BN15 8TA